Nikon says a black dot indicates that the camera has already been inspected and adjusted
On its website, Nikon Europe urges customers to enter the seven-digit serial number that appears on the bottom of the Nikon D750 to find out if it is one of the affected units.
‘Results for the serial number entered will be displayed. If these results show that your camera is one of those affected, instructions for requesting repairs will be displayed.
‘If your camera is not one of those affected, rest assured that you may continue using your camera without concern for this issue.’
Nikon Europe adds: ‘Please consult your nearest Nikon service centre if you own a Nikon D750 digital SLR camera to which this issue applies.
‘The service centre will inspect and repair light-shielding components, and adjust AF sensor position, to reduce the occurrence of unnaturally shaped flare free of charge.
‘These repairs and adjustments will not have any effect on autofocus precision, or on the performance of other camera functions.
‘While implementation of these measures will make the unnaturally shaped flare indicated by some users less noticeable, flare often occurs when backlit scenes are captured with digital SLR cameras.
‘Please understand that Nikon will continue to make every effort to offer products that satisfy our customers in the future.’
Nikon has not indicated the number of cameras affected by the glitch.
A UK spokesperson today said that this information is confidential.
Last week, Nikon insisted that its request for customers hit by the ‘flaring issue’ to return their Nikon D750 for inspection and repair did not represent a product recall.
A spokesperson told Amateur Photographer on 16 January: ‘We are not recalling the Nikon D750.
‘Some customers have experienced the issue and to ensure good customer satisfaction we have requested that those affected return the product to Nikon for inspection and fix.’
For further details, see the Nikon Europe website.
